Refund and Returns Policy

Refund & Return Policy

At Refurbished Bazar, we want you to be satisfied with your purchase. If you’re not completely happy with your order, we offer a straightforward refund and return policy to ensure your peace of mind.

Refund Policy:

1. Product Condition: Returned items must be in their original condition, unused, and with all accessories and packaging intact.
2. Time Frame: You may request a refund within 14 days from the date of purchase.
3. Refund Process: Contact our customer support team to initiate the refund process. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
4. Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.

Return Policy:

1. Initiating a Return: To return an item, please contact us within 7 days of receiving the product.
2. Return Authorization: Our team will provide you with a return authorization and instructions on how to send the item back.
3. Return Shipping: Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
4. Inspection & Approval: Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your return.
5. Refund or Replacement: If approved, you may choose between a refund or replacement, depending on product availability.

Exceptions:

1. Non-Returnable Items: Certain products, such as software downloads, gift cards, and personalized items, batteries are non-returnable.
2. Final Sale Items: Items marked as final sale or clearance are not eligible for return or refund.

Contact Us: If you have any questions or need assistance with your refund or return, please contact our customer support team at support@refurbishedbazar.com.